User Guide

Flight Ticket

Flight Ticket Search

You can search for flights by entering details such as airport, travel date, number of passengers, one-way or round trip, and whether you prefer direct or connecting flights. You can also select your preferred travel class (Economy, Business) and departure airport.

Results and Filtering

Compare flights from different airlines on a single screen.

Ticket Selection

After reviewing the results, you can choose the most suitable flight based on price, date, and route. You’ll also see details like flight duration and layovers (if any).

Please note that your selected ticket may not be refundable or changeable. Always check the “class rules” section provided by the airline before purchasing.

Passenger Information

Enter the required passenger details in this section. You can request an e-invoice by clicking the “Request Invoice” button.

If you wish to make any changes, you can update your information before proceeding to payment.

Payment and Confirmation

Fill in the required fields on the payment screen, approve the pre-information form and sales agreement, and then complete your purchase securely via the 3D Secure system using your credit card.

Post-Sale Changes or Cancellations

For any changes or cancellations after purchase, please contact our customer support at 0850 346 1 346. All requests will be processed according to the terms stated in the sales agreement.

Hotel

Hotel, City, and Region Search

With Gidiyorum, you can find and book suitable accommodation options both domestically and internationally.

Results and Filtering

Based on your selected travel dates, you can view hotel options from various cities and regions on a single screen. You can also sort results by price, star rating, or guest reviews.

Room Selection

After selecting your hotel, choose a room based on your travel needs. Room types and amenities may vary by property.

Guest Information

Fill in all required details quickly. Click the “Request Invoice” button to submit your e-invoice request.

You may update your booking details before completing payment.

Payment and Confirmation

Enter the necessary information on the payment screen, approve the pre-information form and sales agreement, and finalize your booking securely using the 3D Secure system.

Post-Sale Changes or Cancellations

For changes or cancellations regarding your hotel reservation, please contact our customer support line at 0850 346 1 346 in accordance with the terms stated in the sales agreement.